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Privacy Policy

OCTOPUS want to protect your privacy while using our website. This privacy notice tells you what to expect us to do with your personal information.

Contact
support@octopuscinema.com

What information we collect, use, how and why
When you visit the OCTOPUS website, we use Google Analytics to record some general data about your visit for marketing purposes. This information is not personally identifiable (i.e. cannot be traced to an individual user) and not stored by OCTOPUS.

If you purchase an OCTOPUS software product, we ask for your name in addition to your email address and temporarily request your credit card information to process your payment. Your personal details are retained so we can provide customer service support, but the credit card information is not retained by us.

Lawful bases and data protection rights
Our lawful bases for collecting or using personal information to provide our products and services are consent; We have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.

How long we keep information
Website user information is kept for a maximum of 14 months. If you have purchased a software license, we are required to hold associated name and email details available in the case of product returns/refunds, future upgrade eligibility etc.

How to complain
If you have any concerns about our use of your personal data, you can make a complaint to us using the contact details at the top of this privacy notice. If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the ICO.

Last updated 6 February 2025

End-User License Agreement

OCTOPUSCINEMA (trading name of PEARTREE STUDIOS LTD) products include all software products created by PEARTREE STUDIOS LTD and distributed at www.octopuscinema.com. This currently includes, but is not limited to, OCTOPUS RAW Studio.

PEARTREE STUDIOS LTD’S End-User License Agreement (“EULA”) is a legal agreement between you (either an individual or a single entity) and PEARTREE STUDIOS LTD for the PEARTREE STUDIOS LTD software product identified above which may include associated software components, media, printed materials, and “online” or electronic documentation (“SOFTWARE PRODUCT”). By installing, copying, or otherwise using the SOFTWARE PRODUCT, you agree to be bound by the terms of this EULA. This license agreement represents the entire agreement concerning the program between you and PEARTREE STUDIOS LTD, (referred to as “licenser”), and it supersedes any prior proposal, representation, or understanding between the parties. If you do not agree to the terms of this EULA, do not install or use the SOFTWARE PRODUCT. The SOFTWARE PRODUCT is protected by copyright laws and international copyright treaties, as well as other intellectual property laws and treaties. The SOFTWARE PRODUCT is licensed, not sold.

1. GRANT OF LICENSE. The SOFTWARE PRODUCT is licensed as follows:

(a) Installation and Use. PEARTREE STUDIOS LTD grants you the right to install and use the SOFTWARE PRODUCT on your computer running a validly licensed copy of the operating system(s) for which the SOFTWARE PRODUCT was designed [e.g., Mac OSX 10.9].

(b) Backup Copies. You may also make copies of the SOFTWARE PRODUCT as may be necessary for backup and archival purposes.

2. DESCRIPTION OF OTHER RIGHTS AND LIMITATIONS. (a) Maintenance of Copyright Notices. You must not remove or alter any copyright notices on any and all copies of the SOFTWARE PRODUCT.

(b) Distribution. You may not distribute registered copies of the SOFTWARE PRODUCT to third parties. Evaluation versions available for download from PEARTREE STUDIOS LTD’s websites may be freely distributed.

(c) Prohibition on Reverse Engineering, Decompilation, and Disassembly. You may not reverse engineer, decompile, or disassemble the SOFTWARE PRODUCT, except and only to the extent that such activity is expressly permitted by applicable law notwithstanding this limitation.

(d) Rental. You may not rent, lease, or lend the SOFTWARE PRODUCT.

(e) Support Services. PEARTREE STUDIOS LTD may provide you with support services related to the SOFTWARE PRODUCT (“Support Services”). Any supplemental software code provided to you as part of the Support Services shall be considered part of the SOFTWARE PRODUCT and subject to the terms and conditions of this EULA.

(f) Compliance with Applicable Laws. You must comply with all applicable laws regarding use of the SOFTWARE PRODUCT.

3. TERMINATION Without prejudice to any other rights, PEARTREE STUDIOS LTD may terminate this EULA if you fail to comply with the terms and conditions of this EULA. In such event, you must destroy all copies of the SOFTWARE PRODUCT in your possession.

4. COPYRIGHT All title, including but not limited to copyrights, in and to the SOFTWARE PRODUCT and any copies thereof are owned by PEARTREE STUDIOS LTD or its suppliers. All title and intellectual property rights in and to the content which may be accessed through use of the SOFTWARE PRODUCT is the property of the respective content owner and may be protected by applicable copyright or other intellectual property laws and treaties. This EULA grants you no rights to use such content. All rights not expressly granted are reserved by PEARTREE STUDIOS.

5. NO WARRANTIES PEARTREE STUDIOS LTD expressly disclaims any warranty for the SOFTWARE PRODUCT. The SOFTWARE PRODUCT is provided “As Is” without any express or implied warranty of any kind, including but not limited to any warranties of merchantability, non-infringement, or fitness of a particular purpose. PEARTREE STUDIOS LTD does not warrant or assume responsibility for the accuracy or completeness of any information, text, graphics, links or other items contained within the SOFTWARE PRODUCT. PEARTREE STUDIOS LTD makes no warranties respecting any harm that may be caused by the transmission of a computer virus, worm, time bomb, logic bomb, or other such computer program. PEARTREE STUDIOS LTD further expressly disclaims any warranty or representation to Authorized Users or to any third party.

6. LIMITATION OF LIABILITY In no event shall PEARTREE STUDIOS LTD be liable for any damages (including, without limitation, lost profits, business interruption, or lost information) rising out of “Authorized Users” use of or inability to use the SOFTWARE PRODUCT, even if PEARTREE STUDIOS LTD has been advised of the possibility of such damages. In no event will PEARTREE STUDIOS LTD be liable for loss of data or for indirect, special, incidental, consequential (including lost profit), or other damages based in contract, tort or otherwise. PEARTREE STUDIOS LTD shall have no liability with respect to the content of the SOFTWARE PRODUCT or any part thereof, including but not limited to errors or omissions contained therein, libel, infringements of rights of publicity, privacy, trademark rights, business interruption, personal injury, loss of privacy, moral rights or the disclosure of confidential information.

Software Refund & Exchange

It is encouraged and expected that customers will fully evaluate software products using the trial versions available prior to purchase.

Software purchases are final and we reserve the right to either grant or refuse a refund at our discretion.

Software refunds will be considered if there are issues with the software that prevent it from working as advertised and we are unable to resolve the issue in a satisfactory timeframe or provide an acceptable alternative.

Software refunds will not be given where the customer has simply changed their mind about the software purchase, or the customer discovers a minor software defect that is not mission critical and does not prevent the software from operating as intended.

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