Difference between revisions of "Support"

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m (Replaced content with "{{DISPLAYTITLE:SUPPORT}} <div style='text-align: center;'> <br> 70px|link=|class=support-icon-mono ===User Guides=== OCTOPUS_RAW_Player#User_Gu...")
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[[Image:Icon-learn.png|70px|link=|class=support-icon-mono]]
 
[[Image:Icon-learn.png|70px|link=|class=support-icon-mono]]
 
===User Guides===
 
===User Guides===
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[[OCTOPUS_RAW_Player#User_Guide|OCTOPUS RAW Player User Guide]]
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[[OCTOPUS_RAW_Player#User_Guide|RAW Player User Guide]]</br>
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[[OCTOPUS_RAW_Studio_User_Guide|RAW Studio User Guide]]
 
<br><br><br>
 
<br><br><br>
 
[[Image:Icon-bug.png|70px|link=|class=support-icon-mono]]
 
[[Image:Icon-bug.png|70px|link=|class=support-icon-mono]]
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===Bug & Feature requests===
 
===Bug & Feature requests===
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[https://github.com/octopuscinema/raw-player/issues OCTOPUS RAW Player bug & feature tracker]
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[https://github.com/octopuscinema/raw-player/issues RAW Player bug & feature tracker]</br>
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[https://github.com/octopuscinema/raw-studio-support/issues RAW Studio bug & feature tracker]
 
<br><br><br>
 
<br><br><br>
 
[[Image:Icon-mail.png|70px|link=|class=support-icon-mono]]
 
[[Image:Icon-mail.png|70px|link=|class=support-icon-mono]]
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===Contact===
 
===Contact===
 
General support: [mailto:support@octopuscinema.com support@octopuscinema.com]
 
General support: [mailto:support@octopuscinema.com support@octopuscinema.com]
 
<br>
 
<br>
 
Billing enquiries: [mailto:billing@octopuscinema.com billing@octopuscinema.com]
 
Billing enquiries: [mailto:billing@octopuscinema.com billing@octopuscinema.com]
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<br><br><br>
 
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===Policies===
 
 
</div>
 
</div>
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====Privacy Policy====
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__NOTOC__
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OCTOPUS wants to protect your privacy while using our website. The principles below explain how we use information you provide us, and ways you can review and control that information.
 
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</br><strong>How we use your information</strong></br>
 
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When you visit the OCTOPUS website, we use Google Analytics to record some general data about your visit for marketing purposes. This information is not personally identifiable (i.e. cannot be traced to an individual user) and not stored by OCTOPUS.
 
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If you purchase an OCTOPUS software product, we ask for your name in addition to your email address and temporarily request your credit card information to process your payment. Your personal details are retained so we can provide customer service support, but the credit card information is not retained by us.
 

Latest revision as of 21:41, 31 August 2026